- We ship throughout the U.S. and Canada.
- Typically orders go out the same day or no more than 24 hours later.
- Our shipping method is primarily UPS Ground or U.S. Postal Service, unless otherwise specified.
- Orders will arrive in 3-5 business days, depending on size of order and destination.
- Please contact us immediately should you experience any problems with your order. We want you to be completely satisfied with your purchase.
- We will be glad to accept returns with prior written or e-mail communication. If you are requesting a return, please do the best you can to explain the problem. Save a copy of our e-mail reply to send with the returned item.
- We will also accept unused items for return, provided the merchandise is returned unused, in the original, undamaged packaging and returned at your expense.
- We will refund the price you paid for the merchandise only, not shipping charges.
- Send a copy of our e-mail that authorizes the return with all returned merchandise.
- Refunds will be made using the same method of payment with which the product was purchased and will be completed within two business days of our receipt of the return.
- You will receive an e-mail confirmation of the return transaction.
- We value you as a customer and your satisfaction is important to us.
Garden Gazebo, Inc.
300 Monticello Ave
Norfolk, VA 23510
If you have any questions or concerns, please e-mail us at: